HP 3PAR Application Software Suite for Microsoft Exchange - Manual (Page 141)

C Troubleshooting
Known Issues
•
When HP 3PAR CLI is not installed using HP 3PAR Recovery Manager Software for Exchange
setup:
◦ If the certificate is not saved for current StoreServ username used by HP 3PAR Recovery
Manager Software for Exchange, errors occur for all HP 3PAR Recovery Manager Software
for Exchange tasks or HP 3PAR VSS Provider tasks, except for new StoreServ registration
command in HP 3PAR VSS Provider.
In such cases, to proceed further, the administrator must validate the certificate again
using the HP 3PAR VSS Provider provcfg.exe utility.
◦ If the certificate is expired or is invalid for configured StoreServ username in HP 3PAR
VSS Provider, errors occur for all HP 3PAR Recovery Manager Software for Exchange
tasks or HP 3PAR VSS Provider tasks, except for new StoreServ registration command in
HP 3PAR VSS Provider.
In such cases, to proceed further, the administrator must validate the certificate again
using the HP 3PAR VSS Provider provcfg.exe utility.
•
If a virtual volume name on the HP 3PAR StoreServ Storage System is changed, the virtual
copy taken before the name change will not be able to perform a volume promote restore.
•
For media backup virtual copy, it is recommended that a policy be maintained per storage
group to avoid the possibility of having the batch file overwritten under some conditions.
Known Microsoft Issues
•
On a computer that is running a clean installation of Windows Vista Service Pack 1 (SP1) or
Windows Server 2008, an event ID 10 may be logged in the System log by VDS Dynamic
Provider. For more details, see the Microsoft Support website:
http://support.microsoft.com/kb/948275
•
Under some conditions, there may be an issue when deleting folders on directory-mounted
virtual volumes. This is a Windows known issue. For more details, see the Microsoft Support
website:
http://support.microsoft.com/?kbid=319368
•
(For Exchange 2007) When upgrading an update roll-up patch on Exchange 2007 and
executing a snapshot creation with the validate (-vs) option without re-logging the console,
Known Issues 141