SHIMPO FGV-XY-Series - Manual (Page 29)

-28-
7. Frequently Asked Questions
7.2 Technical Inquiries
7.1 Toubleshooting
Questions Cause Presumable reason Procedure
At power on, "OVR" is displayed
without any load. •Load cell damage The damage may have oc-
cured from a drop, dynamic
load , or extreme overload. Contact your Shimpo dealer
for repair information.
"LO BAT" is still displayed after 16
hours of charging. •Low battery voltage
•Charging circuit malfunction
•AC adapter malfunction •Battery will no longer charge
•AC Adapter / PCB damaged
from misuse Contact your Shimpo dealer
for repair information.
Unit will not power up under bat-
tery power. •Low battery voltage
•Charging circuit malfunction
•AC adapter malfunction •Battery will no longer charge
•AC Adapter / PCB damaged
from misuse Contact your Shimpo dealer
for repair information.
While connected to the AC adapter,
"BAT" is not displayed. •Charging circuit malfunction
•AC adapter malfunction •AC Adapter / PCB damaged
from misuse Contact your Shimpo dealer
for repair information.
When measuring small forces, the
display zeros itself. •Tracking Function
Section 4.4 Tracking is on, and zeros the
small forces because it looks
like a temperature change. Turn off Tracking.
Section 4.4
The measurement value changes
with the orientation of the gauge. Weight of the sensor shaft. The gauge is measuring the
small weight of the sensor
shaft which is connected to
the load cell. Press ZERO after the gauge is
in position to negate any dis-
cepencies due to the sensor
shaft's weight.
The software, Toriemon, doesn't
work with my FGV-XY. •Toriemon isn't compatible
with the FGV-XY. •Toriemon is only compatible
with DART and JAVELIN series
gauges. •Download ToriemonUSB
from the following website.
Questions Explanation Reference
How long should my FGV-XY's bat-
tery last? The nickle metal hydride battery should last
for 500 full charge cycles, and should opti-
mally last 8 hours on a full charge. Please charge battery after discharging
electricity until “LO BAT” is displayed at
LCD.
What is the reason for different ca-
pacity gauges? To obtain the best accuracy in each situation,
different capacities are available. To acheive the best accuracy, choose a
gauge that will allow most of your measure-
ments to fall within 50 - 100% of the gauge's
rated capacity.
Why does measuring data show
variations? Although there are many reasons, the mea-
suring value is affected by vibration if you
hold by hands. Fluctuation will be reduced when using
stand.
How does side loading and torque
affect the gauge's readings? Side loading and torque effects are not mea-
surable, can damage the internal compo-
nents, and will void your warranty.
How are the force gauges calibrat-
ed? The FGV-XY is calibrated using dead weights
at the factory. Contact your Shimpo dealer for information
regarding NIST certifi cation for your gauge.
Is the battery user servicable? The internal battery is not user servicable. Please contact your Shimpo dealer regard-
ing battery replacement, and repair.
Do you have CAD or techinical draw-
ings available? CAD and technical drawings are availabale
for the FGV-XY. Please contact your Shimpo dealer for infor-
mation regarding CAD and technical draw-
ings.
Is the FGV-XY case waterproof? No, the case is not waterproof or water resis-
tant. Do not use in or around water or high
levels of humidity or condensation.