In-Situ Aqua TROLL 100 and 200 Operators Manual - Manual (Page 85)

Page 85 Aqua TROLL Operator’s Manual
Section 10: Troubleshooting
Problem: Real-time readings are in the wrong units.
Probable Cause: Default units are being used.
Suggested Remedy: Click the Sensors tab, select the sensor,
click the Configure button , and select the desired
units for each parameter in the Sensor Setup window. Click
OK . Be sure to stop “polling” in the Home screen
before selecting units.
TROUBLESHOOTING DATA LOGS
Problem: Cannot add a new log.
Probable Cause 1: Only one active log can reside in the device
at a time—an active log is a log that is Ready, Pending,
Running, or Suspended as shown in the Status column of the
Logging Tab.
Suggested Remedy: Stop or delete the log if possible.
Alternatively, configure the new log after the active log is
completed.
Probable Cause 2: The device has its maximum number of logs
already stored—although this is not a likely cause for the
Aqua TROLL 200, which has a capacity of 50 logs.
Suggested Remedy: Download, and then delete a log you are
finished using. This will make room for an additional log on
the device.
Problem: New log exceeds available memory (message from
software).
Probable Cause: The log as configured would exceed the device
memory.
Suggested Remedy: Edit the log and try these:
• Select a longer sampling interval.
• If available, select the Wrap data option (current data
will overwrite older data when the memory is full).