Warranty provisions, How to contact us, To obtain repair service (u.s.a.) – In-Situ Aqua TROLL 100 and 200 Operators Manual User Manual
Page 10
Page 10
Aqua
TROLL Operator’s Manual
Section 1: Introduction
Warranty Provisions
In-Situ® Inc., (In-Situ) warrants that all new Aqua TROLL® 100
and 200 Instruments shall be free from defects in materials and
workmanship for a period of two years when properly installed and
operated in accordance with the instruction manuals provided by,
or available through, In-Situ Inc., and when used within the design
specifications for the product. Products and accessory products
including batteries, which are manufactured by others, carry the
warranty of that manufacturer, or 30 days, whichever is greater. The
warranty period for all products begins on the day the product is
shipped to the customer or distributor.
The complete Warranty Policy is available on the In-Situ website.
How to Contact Us
Technical Support:
800-446-7488, option 3
Toll-free 24 hours a day in the U.S.A. and Canada
Address:
In-Situ Inc.
221 East Lincoln Ave.
Fort Collins, CO 80524 U.S.A.
Phone: 970-498-1500
Fax: 970-498-1598
Internet: www.in-situ.com
e-mail: [email protected]
To Obtain Repair Service (U.S.A.)
If you suspect that your instrument is malfunctioning and repair is
re quired, you can help ensure efficient servicing by following these
guidelines:
1. Call or e-mail In-Situ Technical Support ([email protected]).
Have the equipment with you when you call.