Triton 8100 User/Installation Manual - Manual (Page 32)

14
M
ODEL
8100 U
SER
/ I
NSTALLATION
M
ANUAL
The ATM sends the customer transaction request to a processor. A processor is
a financial intermediary, such as an Independent Sales Organization (ISO), bank,
or other financial institution that provides transaction-processing services for
ATMs. The ATM must be set up with a particular processor before customer
transactions can take place.
The processor routes the transaction to the appropriate ATM network. An ATM
network is a regionally or nationally organized clearing house for financial trans-
actions, that deals directly with the appropriate financial institution, such as the
customer’s bank or credit card company, in order to complete the transaction.
The processor will select the appropriate ATM network to use based on factors
such as the type of ATM or credit card used, location of the customer’s bank, or
other considerations. The transaction may be transferred between several net-
works before ultimately reaching the customer’s bank or credit card company.
The ATM network routes the transaction to the appropriate bank or other insti-
tution, confirms successful completion of the transaction, and sends a confir-
mation message back to the processor. If the request was for a cash withdrawal,
an Electronic Funds Transfer (EFT) takes place to debit the funds (including any
surcharge fee, if applicable) from the customer’s bank account and credit the
funds to the processor’s bank account.
The processor forwards a confirmation message to the ATM (and an authoriza-
tion to dispense currency, in the case of a cash withdrawal). The ATM dis-
penses the requested currency, if necessary, and provides the customer with a
printed receipt as a record of the transaction.
The processor credits the merchant’s account for the amount of any cash with-
drawals (plus surcharge fees, if collected), typically by the end of the next
business day.