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After-sales warranty, After-sales warranty -3, Nafter-sales warranty – Yokogawa Multi Channel Oxygen Analyzer System ZR22/AV550G User Manual

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IM 11M12D01-61E

1-3

<1. INTRODUCTION>

• The following safety symbol marks are used in this Manual:

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious

injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate

injury. It may also be used to alert against unsafe practices.

Indicates that operating the hardware or software in this manner may damage it or lead to system

failure.

Draws attention to information essential for understanding the operation and features.

n

After-sales Warranty

Do not modify the product.

During the warranty period, for repair under warranty carry or send the product to the local

sales representative or service office. Yokogawa will replace or repair any damaged parts

and return the product to you.

Before returning a product for repair under warranty, provide us with the model name

and serial number and a description of the problem. Any diagrams or data explaining the

problem would also be appreciated.

If we replace the product with a new one, we won’t provide you with a repair report.

Yokogawa warrants the product for the period stated in the pre-purchase quotation.

Yokogawa shall conduct defined warranty service based on its standard. When the

customer site is located outside of the service area, a fee for dispatching the maintenance

engineer will be charged to the customer.

In the following cases, customer will be charged repair fee regardless of warranty period.

• Failure of components which are out of scope of warranty stated in instruction manual.
• Failure caused by usage of software, hardware or auxiliary equipment, which Yokogawa

did not supply.

• Failure due to improper or insufficient maintenance by user.
• Failure due to modification, misuse or outside-of-specifications operation which

Yokogawa does not authorize.

• Failure due to power supply (voltage, frequency) being outside specifications or

abnormal.

WARNING

CAUTION

IMPORTANT

NOTE