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Alpha Technologies AlphaNet IDH4 for XM2 and XM2-300HP Series - Technical Manual User Manual

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746-257-B2-001, Rev. B (01/2014)

Table of Contents

Safety Notes .......................................................................................................................................................................7
1.0 Introduction ..................................................................................................................................................................8
2.0 Overview.....................................................................................................................................................................10

2.1 System Diagram ............................................................................................................................................10

2.2 Network Connectivity .....................................................................................................................................11

2.3 System Configuration and Installation ...........................................................................................................11

2.4 IDH4 Series Start-up and Reboot Routine ....................................................................................................12

3.0 Network Configuration ................................................................................................................................................13

3.1 Provisioning the DHCP Server with the MAC addresses ..............................................................................13

3.2 The DOCSIS Configuration File ....................................................................................................................14

3.2.1 Setting Modem Community Strings..................................................................................................14

3.2.2 Setting SNMP Trap Destination Addresses ......................................................................................15

3.2.3 Sample DOCSIS Configuration File Entries .....................................................................................16

3.2.4 Proprietary Configuration File ‘idhdoc04.cfg’ ...................................................................................17

3.2.5 Changing Default idhdoc04.cfg Download Settings .........................................................................17

3.3 Setting Communication Options ....................................................................................................................18

4.0 Web Interface .............................................................................................................................................................19

Overview ..............................................................................................................................................................19

4.1 Local Web Server Access ..............................................................................................................................19

4.2 Remote Web Server Access ..........................................................................................................................22

4.3 Navigating the Web Page ..............................................................................................................................23

4.3 Navigating the Web Page ..............................................................................................................................24

4.3.1 Web Interface Security Levels .........................................................................................................24

4.4 Verifying Communication Parameters ...........................................................................................................24

4.4 Verifying Communication Parameters ...........................................................................................................25

4.5 Verifying Power Supply and Battery Parameters ...........................................................................................26

4.6 Remote Self Tests via the Web Page ............................................................................................................27

4.7 Viewing HMS Alarm Status via the Web Page ..............................................................................................28

4.8 Setting the I/O Controller via the Web Page ..................................................................................................29

4.9 Viewing Power Supply Settings via the Web Page .......................................................................................30

4.10 Viewing and Configuring Generator Settings via the Web Page .................................................................31

4.11 Viewing the Modem Event Log via the Web Page .......................................................................................32

4.12 QAM Constellation .......................................................................................................................................33

4.13 Controls .......................................................................................................................................................33

4.14 Downstream Data ........................................................................................................................................33

4.15 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................34

4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................35

4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................36

4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................37

4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................38

4.17 Microreflections ...........................................................................................................................................39

5.0 Upgrading Firmware ...................................................................................................................................................40

5.1 Upgrading IDH4 Series Modem Firmware .....................................................................................................40

5.1.1 Identifying the Modem and Obtaining Firmware Files ......................................................................40

5.1.2 Modem Firmware Upgrade SNMP Parameters ...............................................................................40

5.1.3 Upgrading Manually by Setting SNMP Parameters .........................................................................41

5.1.4 Upgrading via the DOCSIS Configuration File .................................................................................41