Alpha Technologies AlphaNet IDH4 for XM2 and XM2-300HP Series - Technical Manual User Manual
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746-257-B2-001, Rev. B (01/2014)
Table of Contents
Safety Notes .......................................................................................................................................................................7
1.0 Introduction ..................................................................................................................................................................8
2.0 Overview.....................................................................................................................................................................10
2.1 System Diagram ............................................................................................................................................10
2.2 Network Connectivity .....................................................................................................................................11
2.3 System Configuration and Installation ...........................................................................................................11
2.4 IDH4 Series Start-up and Reboot Routine ....................................................................................................12
3.0 Network Configuration ................................................................................................................................................13
3.1 Provisioning the DHCP Server with the MAC addresses ..............................................................................13
3.2 The DOCSIS Configuration File ....................................................................................................................14
3.2.1 Setting Modem Community Strings..................................................................................................14
3.2.2 Setting SNMP Trap Destination Addresses ......................................................................................15
3.2.3 Sample DOCSIS Configuration File Entries .....................................................................................16
3.2.4 Proprietary Configuration File ‘idhdoc04.cfg’ ...................................................................................17
3.2.5 Changing Default idhdoc04.cfg Download Settings .........................................................................17
3.3 Setting Communication Options ....................................................................................................................18
4.0 Web Interface .............................................................................................................................................................19
Overview ..............................................................................................................................................................19
4.1 Local Web Server Access ..............................................................................................................................19
4.2 Remote Web Server Access ..........................................................................................................................22
4.3 Navigating the Web Page ..............................................................................................................................23
4.3 Navigating the Web Page ..............................................................................................................................24
4.3.1 Web Interface Security Levels .........................................................................................................24
4.4 Verifying Communication Parameters ...........................................................................................................24
4.4 Verifying Communication Parameters ...........................................................................................................25
4.5 Verifying Power Supply and Battery Parameters ...........................................................................................26
4.6 Remote Self Tests via the Web Page ............................................................................................................27
4.7 Viewing HMS Alarm Status via the Web Page ..............................................................................................28
4.8 Setting the I/O Controller via the Web Page ..................................................................................................29
4.9 Viewing Power Supply Settings via the Web Page .......................................................................................30
4.10 Viewing and Configuring Generator Settings via the Web Page .................................................................31
4.11 Viewing the Modem Event Log via the Web Page .......................................................................................32
4.12 QAM Constellation .......................................................................................................................................33
4.13 Controls .......................................................................................................................................................33
4.14 Downstream Data ........................................................................................................................................33
4.15 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................34
4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................35
4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................36
4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................37
4.16 Interpreting QAM Constellation Data by Visual Inspection ..........................................................................38
4.17 Microreflections ...........................................................................................................................................39
5.0 Upgrading Firmware ...................................................................................................................................................40
5.1 Upgrading IDH4 Series Modem Firmware .....................................................................................................40
5.1.1 Identifying the Modem and Obtaining Firmware Files ......................................................................40
5.1.2 Modem Firmware Upgrade SNMP Parameters ...............................................................................40
5.1.3 Upgrading Manually by Setting SNMP Parameters .........................................................................41
5.1.4 Upgrading via the DOCSIS Configuration File .................................................................................41