AASTRA 1560_1560ip User Guide - Manual (Page 73)

Operator groups
eud-1431/1.0 – OIP R8.3 – 02.2012
73
Initiating calls via a personal call number
You want to make calls on your operator application without seizing a line.
You can make a call using your Aastra 1560/1560ip via your personal call number.
Your attendant console then acts as an ordinary user; in other words, when making a
call you will be transmitting your personal phone number.
To find out how to initiate a call via your personal call number, please refer to the fol-
lowing chapters.
Park call
You are connected with your call partner via a line and decide to put your call partner
on hold.
You can park your call partner locally. A locally parked call partner can only be
retrieved by the phone from which the function was initially carried out.
Switching active lines
You are in a call and want to answer a call on another line or make a call.
You can switch lines by pressing a key. The active call is automatically parked locally.
Park call party:
In the phone window click the Park Foxkey.
➔
Your call party is now parked locally; is displayed in the queue.
To retrieve a parked call party:
Highlight the line you want, right-click to open the context menu and select
Unpark call .
➔
You are now back through to your call partner.
Double-click the line you want.
➔
The other call party is automatically parked locally; is displayed in the
queue.
eud-1431_POOL_en.book Page 73 Wednesday, February 15, 2012 12:30 PM