Working in direct mode, Call queue – AASTRA 1560_1560ip User Guide User Manual
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Call queue
eud-1431/1.0 – OIP R8.3 – 02.2012
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Working in direct mode
If direct mode is enabled, the Aastra 1560/1560ip detects whenever the handset is
picked up or replaced or whenever the headset is enabled or disabled and reacts in
the same way as an ordinary phone.
If direct mode is disabled, you seize a line and end a call exclusively using the
Aastra 1560/1560ip. In this case any headset that may be connected should always be
enabled.
Direct mode is enabled:
• The active call ends when you hang up.
• Picking up the handset seizes the line directly:
– If there is no call, a line of the preconfigured call type (internal, external or per-
sonal) is seized to set up a connection.
– If there is an individual call, the call is answered.
– If there are several calls, the call with the highest set priority is answered.
Direct mode is disabled:
Picking up and hanging up the handset and enabling and disabling the headset have
no impact on the response of the Aastra 1560/1560ip.
Open the
Call queue
.
Open the context menu and select
Settings
.
➔
The
Operator settings
window opens.
Select the settings you want and click
OK
to confirm.
➔
The settings are stored.
eud-1431_POOL_en.book Page 37 Wednesday, February 15, 2012 12:30 PM