AASTRA 6730i (Version 3.2) User Guide EN User Manual

AASTRA Accessories communication

Table of contents

Document Outline

Software License Agreement
Contents
Welcome
- About This Guide
- Phone Features
- Requirements
- Installation and Setup
Getting Started
- Plugging in and Starting the Phone
- Idle Screens
  - Idle Screen 1
  - Idle Screen 2
- Incomplete Configuration
- No Service
IP Phone Keys
- Key Panel
- Key Description
- Keypad Keys
Methods for Customizing Your Phone
- Phone Options via the IP Phone UI
  - Simplified Options Menu
  - Using the IP Phone UI
- Phone Options via the Aastra Web UI
  - Using the Aastra Web UI
Phone Status
- Phone Status via IP Phone UI
- Phone Status via the Aastra Web UI
  - SIP Account Status
Customizing Your Phone
- Ring Tones and Tone Sets
  - Ring Tones
  - Configuring Ring Tones and Tone Sets
- Contrast Level
  - Setting Contrast Level
- Live Dialpad*
  - Enabling/Disabling Live Dialpad
- Set Audio
- Time and Date
- User Password
  - Setting a User Password
- Resetting a User Password
  - Reset a User Password
- Restarting Your Phone
- Phone Lock
  - Locking/Unlocking a Phone
- Defining an Emergency Dial Plan
  - Define an Emergency Dial Plan
Line Keys and Programmable Keys
- Multiple Line and Call Appearance Keys
- Programmable Keys
- Line Key
  - Configuring a Line Key
- Creating a Speed Dial Key
  - Speed Dial Prefix
  - Press-and-Hold to Create a Speed Dial (applicable to programmable keys and keypad keys)
  - Creating a Speed Dial Using the Speed Dial Edit Option
  - Creating a Speed Dial Key Using the Save Key
  - Creating a Speed Dial Using a Programmable Key
  - Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI
  - Saving an Entry from the Redial, Callers, or Directory Lists to a Speed Dial Key
- Editing Speed Dial Keys
  - Editing a Speed Dial on a Programmable Key
  - Editing a Speed Dial Using “Keypad Speed Dial” in the Aastra Web UI
- Do Not Disturb (DND) Key
  - Configuring a DND Key
  - Configuring a BLF Key
- BLF/List Key
  - Configuring a BLF/List Key
- Flash Key
  - Configuring a Flash Key
- Automatic Call Distribution (ACD) Key (for Sylantro Servers)
  - Configuring an Automatic Call Distribution (ACD) Key
  - Using the ACD Feature on your IP Phone
  - Using the ACD Key
- Directed Call Pickup/Group Call Pickup Keys
  - Configuring Directed Call Pickup (DCP) Key
  - Configuring Group Call Pickup (GCP) Key
  - Using Directed Call Pickup/Group Call Pickup
- XML Key
  - Configuring an XML Key
  - Accessing the XML Service
- Sprecode Key
  - Configuring a Sprecode Key
- Park/Pickup Keys
  - Configuring Park/Pickup Keys
  - Using the Park Call/Pickup Parked Call Feature
- Last Call Return (lcr) Key (for Sylantro Servers)
  - How it works
  - Configuring a Last Call Return Key
- Call Forward Key
  - Configuring a Call Forward
- BLF/Xfer
  - BLF/Xfer Key Requirements and Functionality
  - Configuring a BLF/Xfer Key
- Speeddial/Xfer Key
  - Speeddial/Xfer Key Requirements and Functionality
  - Configuring a Speeddial/Xfer Key
- Speeddial/Conference Key
  - Configuring a Speeddial/Conf Key
- Directory Key
  - Configuring a Directory Key
- Intercom Key
  - Configuring an Intercom Key
  - Using the Intercom Key (for Outgoing Intercom Calls)
- Services Key
  - Configuring a Services Key
  - Using the Services Key
- Phone Lock Key
  - Configuring a Phone Lock Key
  - Using the Lock/Unlock Key on the IP Phone
- Paging Key (Sends the RTP Stream)
  - Configuring a Paging Key
  - Using the Paging Key
- None Key
  - Setting a None Key
- Deleting a Key
Making Calls
- Dialing a Number
- Using Handsfree Speakerphone
- Using a Headset
  - Advanced Volume Controls for the Headset Mic
  - Making and Receiving Calls Using a Headset
- Redial
- Mute
Receiving Calls
- Answering an Incoming Call
- Sending an Incoming Call to Voicemail
Handling Calls
- Placing a Call on Hold
- Transferring Calls
- Conferencing Calls
- Ending Calls
Managing Calls
- Directory List
- Callers List
- Account Configuration (DND and Call Forwarding)
- Missed Calls Indicator
- Voicemail
  - Using Voicemail
Additional Features
- Star Codes
- Display DTMF Digits
  - Configuring Display of DTMF Digits
- Play Call Waiting Tone
  - Configuring Call Waiting Tone
- Stuttered Dial Tone
  - Configuring Stuttered Dial Tone
- XML Beep Support
  - Configuring XML Beep Support
- Status Scroll Delay
  - Configuring Status Scroll Delay
- Switch UI Focus to Ringing Line
  - Configuring “Switch Focus to Ringing Line” Using the Aastra Web UI
- Call Hold Reminder During Active Calls
  - Configuring “Call Hold Reminder During Active Calls”
- Call Hold Reminder (on single hold)
  - Configuring “Call Hold Reminder”
- Call Waiting Tone Period
  - Configuring “Call Waiting Tone Period”
- Preferred Line and Preferred Line Timeout
  - Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI
- Message Waiting Indicator
  - Configuring Message Waiting Indicator
- Incoming Intercom Call Features
- Using Redial Key for “Last Number Redial”
- Group RTP Paging (receives RTP streams)
  - Configuring Group RTP Paging
- Shared Call Appearance (SCA) Call Bridging
Available Features Enabled by Administrators
- Outgoing Intercom Calls
- Missed Call Summary Subscription
- Customizable Callers List Key
- Autodial (Hotline and Warmline)
- Centralized Conferencing
- Answer and Ignore Keys for XML Applications
- Playing a WAV File On Your Phone
  - IP Phone UI Screen During WAV Streaming
- Using the Keypad During Active XML Applications
- Key Redirection
  - Conference, Transfer, Redial, Intercom Keys and Voicemail Option
  - Options Key
- XML Applications and Off-Hook Interaction
- XML Override for a Locked Phone
- RTP Recording and Simultaneous Playing
- “Hold” Feature Enhancement (for Broadsoft Servers)
- Configurable Save and Delete Keys
- Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
  - IP Phone UI when Broadsoft CMS is Enabled
- Diverting Calls from Your Phone
- Display of Call Destination Information
- Indication of Terminated Calls
Troubleshooting Solutions
- Why is my display blank?
- Why is my speakerphone not working?
- Why can’t I get a dial tone?
- Why doesn’t my phone ring?
- Why is the light not coming on with a new Voice Mail Message?
- Why is my handset not working?
- How do I find the IP address of my phone?
- Why does my phone display the “No Service” message?
- How do I change my user password?
- Why does my phone display "Bad Encrypted Config"?
- How do I restart the IP phone?
- How do I lock my phone?
Limited Warranty
- Exclusions
- Warranty Repair Services
- After Warranty Service
Limited Warranty (Australia Only)
- Repair Notice
- Exclusions
- Warranty Repair Services
- After Warranty Service
Appendix A - Time Zone Codes
- Time Zone Name/Time Zone Code Table
Index
Disclaimer