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How do i change my user password, Why does my phone display "bad encrypted config, Troubleshooting solutions – AASTRA 6730i (Version 3.2) User Guide EN User Manual

Page 172

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Troubleshooting Solutions

166

41-001376-00 Rev 01 – 06.2013

How do I change my user password?

You can change the user password from the IP phone UI or the Aastra Web UI.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption
process has failed.

Report this error to your System Administrator.

IP Phone UI

1.

Press

on the phone to enter the Options List.

2.

Select Password and press Enter.

3.

Enter the current user password and press Done.

4.

Enter the new user password and press Done.

5.

Re-enter the new user password and press Done
A message, "Password Changed" displays on the screen

Aastra Web UI

1.

Click on Operation->User Password.

2.

In the "Current Password" field, enter the current user password.

Note:
By default, the user name is “user” (all lowercase) and the password field is left blank. If you have forgotten your
password, contact your System Administrator for assistance.

3.

In the "New Password" field, enter the new user password.

4.

In the "Password Confirm" field, enter the new user password again.

5.

Click Save Settings.

For information on how to access the Aastra Web UI, go to the section

“Using the Aastra Web UI”

on

page 13

.