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Diverting calls from your phone, Available features enabled by administrators – AASTRA 6730i (Version 3.2) User Guide EN User Manual

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Available Features Enabled by Administrators

162

41-001376-00 Rev 01 – 06.2013

Diverting Calls from Your Phone

Your Administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to another
phone if required.

When an outgoing call from your phone is being diverted to another destination (i.e., via call forward), the phone dis-
plays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Simi-
larly, at the new destination, the Caller ID of the original call destination displays.

See examples of the phones’ LCD below.

The diversion LCD screens scroll every 3 seconds.

To enable this call diverting feature, contact your System Administrator.

Call Diversion Example

Tim calls Mark at x400.

Mark’s phone is busy.

Mark’s phone diverts the incoming call to another destination (Roger @ x 464).

Tim’s phone displays name and extension of where the call is being diverted to and reason for diverting the
call. The screen scrolls between Screen 1 and Screen 2.

Roger’s phone accepts the call and displays the name and number of the phone the incoming call (Tim) and
the name (or number) of the original destination (Mark). The screens scroll between Screen 1 and Screen 2.

Tim’s Phone @ x462

Roger’s Phone @ x464

diverted to

3-Line LCD Display

Tim @ 463 calls Mark’s phone which is busy

Roger @ 464 receives the incoming call from Tim
diverted from Mark

and diverts to Roger.

Roger
464

1

2

Diverting:

User-Busy

Tim
462

1

2

Via:

Mark

3-Line LCD Display