AASTRA BluStar 8000i User Guide EN - Manual (Page 79)

Handling Calls
41-001389-00 Rev 02 – 04.2012 74
Diverting Calls from Your BluStar 8000i
Your system administrator can enable/disable a feature on your phone that allows incoming calls to be diverted to
another BluStar if required. When an outgoing call from the BluStar 8000i is being diverted to another destination (i.e., via
call forward), the BluStar 8000i displays the caller ID (display name and username) of the new destination and the reason
for the call diversion. Similarly, at the new destination, the caller ID of the original call destination displays.
Call Diversion Example:
To enable this call diverting feature, contact your system administrator.
1. Tim calls Mark at x400.
2. Mark’s BluStar 8000i is busy.
3. Mark’s BluStar 8000i diverts the incoming call to another destination (Mark has immediate call forwarding set to Roger @ ext. 464).
4. Tim’s BluStar 8000i displays the name and extension of where the call is being diverted to and the reason for diverting the call.
5. Roger’s BluStar 8000i accepts the call and displays the name (or number)of the BluStar 8000i of the incoming call (Tim) and the
name (or number) of the original destination (Mark).