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Transferring a call, Blind transfer, Cancelling a transfer – AASTRA BluStar 8000i User Guide EN User Manual

Page 77: Rmation, see, Handling calls

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Handling Calls

41-001389-00 Rev 02 – 04.2012

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Transferring a Call

There are two types of call transfers that can be performed:

Blind transfer

Consultation hold transfer

Blind Transfer

This method allows you to transfer a call to another number, or to connect two active calls together and remove the calls
from your BluStar 8000i screen.

Cancelling a Transfer

1.

During a call, touch the transfer buton.The call is now on hold pending completion of the transfer.
A red call appearance bar at the bottom right-hand corner of the screen says “1. Choose transfer target” and shows the
name or number of the caller now on hold.

2.

Select an available contact from your favorites menu, contacts, etc.
OR
Dial a number or SIP URL using the dial pad and touch dial.

You will hear a sound from your BluStar 8000i indicating that the call on hold is connected to the selected contact. The
call appearance for the call that was transferred is also removed from your screen.

Note:
If the destination phone to which you are attempting to transfer the call is busy or unattended, the transferred party
will receive either a busy signal or voice mail.

1.

To cancel the transfer, touch the pickup button.
The call that you were attempting to transfer is no longer on hold.