ZyXEL Communications Prestige 645R - Manual (Page 171)

Prestige 645 ADSL Internet Access Router
14-2 Troubleshooting
Make sure your computer is set to get a dynamic IP address; or if
you want to use a static IP address on your computer, make sure
that it is on the same subnet as the Prestige.
14.3 Problems With the WAN Interface
Table 14-3 Troubleshooting the ADSL connection
PROBLEM CORRECTIVE ACTION
Check the cable connections between the ADSL port and the wall jack. The
DSL LED on the front panel of the Prestige should be on.
Check that your VPI, VCI, type of encapsulation and type of multiplexing
settings are the same as what you collected from your telephone company and
ISP.
Initialization of the
ADSL connection failed.
Restart the Prestige. If you still have problems, you may need to verify your
VPI, VCI, type of encapsulation and type of multiplexing settings with the
telephone company and ISP.
14.4 Problems With the LAN Interface
Table 14-4 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE ACTION
Check the Ethernet LEDs on the front panel. A LAN LED should be
on if the port is connected to a computer or hub. If they are off,
check the cable connections between your Prestige and the
computer or hub. Can’t ping any station on the LAN
Verify that the IP addresses of the Prestige and the computers are
on the same subnet.