ZyXEL Communications Prestige 645R - Manual (Page 170)

Prestige 645 ADSL Internet Access Router
Troubleshooting 14-1
Chapter 14
Troubleshooting
This chapter covers problems you may run into and possible remedies. After each problem
description, some instructions are provided to help you diagnose and solve the problem.
14.1 Problems Starting Up the Prestige
Table 14-1 Troubleshooting the Start-Up of your Prestige
PROBLEM CORRECTIVE ACTION
None of the LEDs are on when
you turn on the Prestige Make sure that you have the correct AC adapter and that is plugged
in and connected to the Prestige.
If the error persists, you may have a hardware problem. In this case
you should contact your vendor.
14.2 Problems Telnetting into the Prestige
Table 14-2 Troubleshooting Telnet
PROBLEM CORRECTIVE ACTION
Check the LAN port and the other Ethernet connections.
Check your computer’s IP address, it should be in the same subnet
as the Prestige.
Can’t access the Prestige through
telnet.
Use the reset button as follows to restore the IP address to
192.168.1.1, subnet mask to 255.255.255.0, DHCP server to active
with addresses starting at 192.168.1.33 and the password to 1234.
Turn the Prestige off. Use a pointed object to push the RESET
button while you turn the Prestige back on. Keep the RESET button
pressed for one minute.