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3 how to request for support – Renesas Emulation Pod M306H7T3-RPD-E User Manual

Page 86

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M306H7T3-RPD-E User’s Manual

5. Troubleshooting

REJ10J0964-0100 Rev.1.00 August 01, 2005

Page 84 of 88

5.3 How to Request for Support

After checking the items in "5 Troubleshooting", fill in the text file which is downloaded from the following URL, then send
the information to your local distributor.

http://tool-support.renesas.com/eng/toolnews/registration/support.txt


For prompt response, please specify the following information:
(1) Operating

environment

- Operating voltage:

[V]

- Operating frequency:

[MHz]

- Operating mode:

Single-chip, memory expansion, or microprocessor mode

- Clock supply to the MCU:

Internal oscillator/External oscillator

(2) Condition

- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
-

Frequency

of

errors:

always/frequency

(

)

(3) Problem