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NEC Express5800 Series EXP320B User Manual

Page 296

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7-24 Troubleshooting

Fail to power off the server:

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Is the POWER switch enabled?

o Restart the server and start the BIOS setup utility.

o [Switch Inhibit] o [Enabled]>

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Are you trying to power off by a method other than pressing the POWER switch?

o You cannot power off the server by using software commands such as the

shutdown command. Press the POWER switch to power off the server.

POST fails to complete:

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Is the DIMM installed?

o At least one DIMM is required for operation.

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Is the memory size large?

o The memory check may take a time if the memory size is large. Wait for a while.

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Did you perform any keyboard or mouse operation immediately after you started the
server?

o If you perform any keyboard or mouse operation immediately after start-up, POST

may accidentally detect a keyboard controller error and stops proceeding. In such
a case, restart the server once again. Do not perform any keyboard or mouse
operation until the BIOS start-up message appears when you restart the server.

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Does the server have appropriate memory boards or PCI card?

o Operation of the server with unauthorized devices is not guaranteed.

Server reboots while running the SCSI

Select utility:

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Have you modified the Setup settings?

o From [Server] - [Monitoring Configuration] - [Option ROM Scan Monitoring] of

Setup, select “Disabled.” If [Option ROM Scan Monitoring] is enabled, the
system may reboot while using the SCSI

Select utility. Change back the setting

after you finish using the utility.

Fail to access to internal or external devices:

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Are cables properly connected?

o Make sure that the interface cables and power cord are properly connected. Also

make sure that the cables are connected in the correct order.

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Is that device compliant with NEC Express5800/ft series?

o Operation of the server with unauthorized devices is not guaranteed.