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NEC Express5800 Series EXP320B User Manual

Page 280

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7-8 Troubleshooting

On-screen error message

Cause

Action

8171 Processor 2 not

operating at intended
frequency

CPU frequency is incorrect.

9064 Mixed CPU Steppings

detected

Different CPU steppings are
found.

Check supported CPUs and
replace the CPU. If replacing the
CPU does not help, replace
CPU/IO module.

9038 Check date and time

settings (Chipset)

Data and time settings are
incorrect.

9001 Missing date and time

synchronization

Information delivery among
units failed

If reconfiguring by using BIOS
setup does not help, replace the
CPU/IO module.

9002 Memory not installed.

DIMM is not implemented.
DIMM is faulty.

Mount or replace the DIMM.

9003 Memory

implementation error

detected

Error is detected on memory
implementation.

Check supported DIMMs and
replace the DIMM. If replacing the
DIMM does not help, replace the
CPU/IO module.

9004 Real time clock error

(Chipset)

RTC is faulty.

Reconfigure RTC by using BIOS
setup.

9005 Remote BMC access

failed

BMC of remote unit is faulty.

Check again if the CPU/IO
module is mounted properly. If
this does not help, replace the
CPU/IO module.

9006 HW Memory Test

failed.

Memory is faulty.

Replace the DIMM. If replacing it
does not help, replace the
CPU/IO module.

9009 Chipset NMI occurred!

BIOS NMI handler is executed
and POST is stopped.

Obtain detailed information, and
replace the CPU/IO module.

900A PEXA Link Width

Warning

900B PEXB Link Width

Warning

900D PEXD Link Width

Warning

900E PEXE Link Width

Warning

PCI-EX Link is faulty.

Since performance becomes
slightly lower, replace the CPU/IO
module in case of an emergency.

9021 Trace memory test

failed

Trace memory is faulty.

Replace the CPU/IO module.

902C BMCFW major revision

mismatched.

BMCFW revision does not
match.

Update SDR/PIA. If updating it
does not help, replace the
CPU/IO module or ft Remote
Management Card (option).

902D IPMB#1 SROM failure

detected

IPMB#1 SROM is faulty.

902E IPMB#2 SROM failure

detected.

IPMB#2 SROM is faulty.

If restarting does not help,
replace the CPU/IO module, ft
Remote Management Card
(option) or center plane.

902F PCI Device Test failed.

PCI Device is faulty.

Replace the CPU/IO module.

9060 Module#0 is not

present.

CPU/IO module#0 is not
mounted.

Mount the primary unit. If
restarting does not help, replace
the CPU/IO module.

9061 Module#1 is not

present.

CPU/IO module#1 is not
mounted.

Mount the primary unit. If
restarting does not help, replace
the CPU/IO module.