beautypg.com

Resetting your treo device, Soft reset, System reset – Palm Treo 755P User Manual

Page 296

background image

288

Section 7A: Help

Resetting Your Treo Device

Soft Reset

Performing a soft reset is similar to restarting a computer. If your Treo device is not
responding or you’re having trouble synchronizing with your computer, a soft reset may
help. All your information is retained when you perform a soft reset.

1.

Remove the battery from your device, and then reinsert it. (See “Replacing the
Battery” on page 291 f
or details.)

2.

Select Done.

System Reset

A system reset, also called a safe or warm reset, can be useful if your device loops or freezes
during a soft reset. Performing a system reset allows you to get out of the loop and restores
limited functionality to your device in order to uninstall a third-party application that’s
causing the problem. Note that after a system reset, you must perform a soft reset to
restore full functionality, including the wireless features, to your device.

1.

Remove the battery from your device.

2.

Press and hold Up

on the 5-way

while reinserting the battery. (See “Replacing

the Battery” on page 291 for details.)

3.

When Date & Time Preferences appears, then release Up

.

4.

Delete the third-party application that you suspect is causing the problem.

5.

Perform a soft reset. (The wireless features of your device are not available until you
complete this step.)

Note:

The reset begins when you insert the battery and ends when the Date &
Time Preferences
screen appears.