Smart Technologies SMART BOARD 4000I - Manual (Page 90)

80 Customer Support
Returning Defective Merchandise
The cabinet of the 4000i is covered by a two-year limited equipment warranty from SMART
Technologies Inc. The projector in the 4000i is covered by a two-year warranty from Epson. If
you experience a problem with the 4000i (including the projector), please call SMART
Technical Support. Also, to return defective merchandise, call SMART Technical Support. You
will receive the appropriate Return of Merchandise authorization and instructions for
transporting your unit to an authorized service center.
You are responsible for transporting the 4000i to the service center, and SMART pays return
shipping via ground service on any product that’s returned for service within the warranty
period. If you request a rush order, any associated charges are billed to you. Read the
warranty that was included with your 4000i for details.
NOTE: After the warranty period, you are responsible for transporting the product to and from
the service center.
Registration
A Registration card was included with your 4000i. To help us serve you, fill in and mail this
card to SMART Technologies Inc. or register online at www.smarttech.com/registration.
Sending Feedback
You can help us improve our documentation by e-mailing your comments to
[email protected].
Obtaining More Information on the 4000i
Visit www.smarttech.com/support to:
• download PDF versions of our user guides, installation instructions and more
• read technical bulletins, FAQs and tips
• troubleshoot a problem
• explore our resource centers to learn about conferencing and room control systems
Warranty Shipping Charges