Smart Technologies SMART BOARD 4000I - Manual (Page 89)

Customer Support 79
Customer Support
Contacting SMART Technical Support
SMART’s Technical Support team welcomes your call. However, you may first want to contact
your local reseller if you experience any difficulties with your Rear Projection SMART Board
4000i interactive whiteboard, as they may be able to solve the problem without delay.
All SMART products include free telephone, fax and e-mail support.
Telephone: 1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940 (all other
countries)
(Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday)
Fax: +1.403.806.1256
E-mail: [email protected]
Website: www.smarttech.com/support
When you phone Technical Support, it will be helpful if you have access to your 4000i during
the call. The support representative may ask you for the following information:
• the serial number of the unit (which is on a sticker beside the connection panel on the
back of the unit)
• the version of the software that’s causing the problem and the version of your
computer’s operating system (if applicable)
General Inquiries
Main Switchboard: 1.888.42.SMART (toll-free in Canada/U.S.) or
+1.403.245.0333 (all other countries)
Fax: +1.403.228.2500
E-mail: [email protected]
Address: SMART Technologies Inc.
Suite 300, 1207 – 11th Avenue SW
Calgary, AB CANADA T3C 0M5