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How electrostatic discharge affects your warranty – IBM 1800409-001A User Manual

Page 374

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consumables and/or accessories, QMS will not repair the printer
free-of-charge. In this case, standard time and material charges will
be applied to service your printer for that particular failure or
damage. QMS recommends that you use only quality QMS
consumables and accessories to support your printer. To order
QMS accessories, in the US call (800) 777-7782. In all other
countries, check appendix A, “QMS Customer Support,” for the
QMS office closest to you.

How Electrostatic Discharge Affects Your Warranty

Incidental and consequential damages caused by not discharging
electrostatic buildup can affect your printer warranty. Electrostatic
discharge can destroy circuit boards, such as a SIMM or your
printer’s controller board. To prevent this, use an antistatic
wristband when handling printer circuit boards. To use it, attach
one end of it to your wrist and the other end to any convenient
electrical ground (for example, the bare metal chassis of
equipment, as on the back of a computer, that is plugged in but
turned off). Never attach the wrist strap to any piece of equipment
with an electrical current present. Turn off all power switches first.
Plastic, rubber, wood, painted metal surfaces, and telephones are
not acceptable grounding points. The printer isn’t an acceptable
grounding point either because it must be unplugged before you
perform this task.

If you don’t have an anti-static wrist strap, discharge your body’s
static electric charge by touching a grounded surface before you
handle any printer boards or components and before removing the
tray assembly cover. Redischarge your body each time after
walking around and before touching the printer again.

Appendix B

B - 1 0

T e c h n i c a l S p e c i f i c a t i o n s