IBM 1800409-001A - Manual (Page 360)

The bulletin board contains technical support notes,
application notes, drivers, patches, and utilities, and you may
leave technical questions not requiring an immediate response
on electronic mail for the Sysop (System Operator). The
bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with
XMODEM, YMODEM, and ZMODEM capabilities. Contact
QMS Customer Technical Assurance for more information
about the bulletin board.
5. CompuServe
Through CompuServe, you can ask general (non-technical)
questions, share information with other users, and access
printing information and programs. When you use
CompuServe, type the following command to go directly to
the forum where QMS is located:
■ go qmsprint
The QMS library section contains application notes, printer
drivers, utilities, technical information, and announcement
files.
6. The Internet
The QMS server provides access to technical reports, new
product announcements, a trade show schedule, and other
general information about QMS. You can access the QMS
server via any of the web viewers available to Internet users.
If you don’t have access to a web viewer, we recommend the
NC S A Mos aic we b vie wer ( Mosai c is a t
f t p. ncsa .uiuc. edu) .T he QMS home pa ge is a t
http://www.qms.com/. The QMS ftp resource is ftp.qms.com.
7. QMS Customer Technical Assurance
QMS Customer Technical Assurance is available in the US
from 8 a.m. to 5 p.m., Central Standard Time, at (334)
633-4500. You can also fax questions to CTA at (334)
Appendix A
A - 2 Q M S C u s t o m e r S u p p o r t