4 support, 1 live chat, 2 online resources – EastWest Hollywood Orchestra Opus Edition Virtual Instrument Plug-In (Download) User Manual
Page 23: 3 user manuals, Live chat, Online resources, User manuals

HOLLYWOOD ORCHESTRA OPUS EDITION
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CHAPTER 1: WELCOME
23
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1.4 SUPPORT
Visit the
• Guides to Getting Started
• Frequently Asked Questions (FAQs)
• Software and Product Updates
• Support Videos
• Manuals
1.4.1 Live Chat
EastWest’s Support Center offers Live Chat, the fastest way to reach a Support Team
Member to help resolve any technical issues you may be having.
Visit
lower-right corner. Fill in your name and email address, then click “Start the Chat”,
or if an agent is not available click “Leave a Message” by explaining your issue, and a
Support Agent will respond as soon as they’re available.
1.4.2 Online Resources
Visit us online for newsletters, trailers, walkthroughs, and more.
• YouTube: check out our tutorials, walkthroughs, and trailers.
• Facebook: get the latest EW announcements, and join the community discussion.
1.4.3 User Manuals
User Manuals are installed into each product’s library folder, and can be accessed by
clicking the
MANUAL
BUTTON
in the top-right corner of the Description Box found in Opus’
Browse page.
•
User Manuals can also be found in the East West/Documentation folder in the Applica-
tions (MacOS) or Program Files (Win). It includes software manuals for Play 6 and
Spaces II, along with all library manuals