Socket Mobile Bluetooth iPAQ - Manual (Page 104)

104
SYMPTOM
:
When I try to install SocketScan, an error message says Access is denied.
POSSIBLE REASON SOLUTION
You tried to install SocketScan on a
Windows 7 computer while not logged
into an administrative account. Abort the process. Log into an
administrative account and restart the
installation.
SYMPTOM
:
While scanning, I turned off the Pocket PC, or my Pocket PC entered
suspend mode. Now my Pocket PC won’t turn on again.
POSSIBLE REASONS SOLUTION
This is a known problem with the
WIDCOMM stack (built into HP h221X
iPAQ Pocket PCs with ROM version 1.00). Soft reset the Pocket PC by pressing the
reset button.
SYMPTOM
:
My computer cannot find the Bluetooth Cordless Hand Scanner,
and/or I get an error message saying that there are connection problems.
POSSIBLE REASONS SOLUTION
You are too far from the Bluetooth Cordless
Hand Scanner.
Move the devices closer together,
within a range of 10-15 meters.
The Bluetooth Cordless Hand Scanner is not
turned on.
Turn on the Bluetooth Cordless Hand
Scanner.
You have assigned another device as your
favorite or default Bluetooth serial device. Remove any settings that assign
another device as your favorite
Bluetooth serial device.
You are using an XP or Vista system, and you
did not start the Bluetooth software. Start the Bluetooth software.
The Bluetooth radio of your mobile
computer is not turned on. Turn on the Bluetooth radio of your
mobile computer.
SYMPTOM: My Pocket PC shows an error message saying that there are insufficient
device resources.
POSSIBLE REASONS SOLUTION
Some HP iPAQ Pocket PCs are not compatible
with the
Bluetooth Cordless Hand Scanner.
The Bluetooth CHS will not work with
your Pocket PC at this time.