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HP Media Vault User Manual

Page 139

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This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred
to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its
worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (collectively referred to in
this Limited Warranty as “HP”) with this Limited Warranty. The term “HP Hardware Product” is limited to the
hardware components and required firmware. The term “HP Hardware Product” DOES NOT include any
software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-
HP branded peripherals external to the HP Hardware Product — such as external storage subsystems, displays,
printers, and other peripherals — are provided “AS IS” without HP warranty. However, non-HP manufacturers
and suppliers, or publishers may provide their own warranties directly to you.

HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in
materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period
starts on the date of purchase or lease from HP or from the date HP completes installation. Your dated sales or
delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease
date. You may be required to provide proof of purchase or lease as a condition of receiving warranty service.
You are entitled to hardware warranty service according to the terms and conditions of this document if a repair
to your HP Hardware Product is required within the Limited Warranty Period.

Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be
manufactured using new materials or new and used materials equivalent to new in performance and reliability.
HP may repair or replace HP Hardware Products (a) with new or previously used products or parts equivalent to
new in performance and reliability or (b) with equivalent products to an original product that has been
discontinued. Replacement parts are warranted to be free from defects in material or workmanship for ninety
(90) days or, for the remainder of the Limited Warranty Period of the HP Hardware Product they are replacing or
in which they are installed, whichever is longer.

During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All
component parts or hardware products removed under this Limited Warranty become the property of HP. In the
unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to
provide you with (a) a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware
Product in performance or (b) to give you a refund of your purchase price or lease payments (less interest)
instead of a replacement. This is your exclusive remedy for defective products.

Exclusions

HP does not warrant that the operation of this product will be uninterrupted or error-free. HP is not responsible for
damage that occurs as a result of your failure to follow the instructions intended for the HP Hardware Product.

This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product
from which the serial number has been removed or that has been damaged or rendered defective (a) as a result
of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration, or other external
causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the
product (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or
maintenance; (e) by virus infection; (f) from loss or damage in transit; (g) by modification or service by anyone
other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP
or HP-approved parts if available for your product in the servicing country/region.

YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD
DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES,
ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE