Hughes SATELLITE HN9000 - Manual (Page 107)

Corrective action Explanation State name State code
Verify cabling and pointing. If
antenna has moved or been
disturbed, repoint it. Rx cable connectivity tests have
failed. Rx Connectivity Down 26
Verify cabling and pointing. If
antenna has moved or been
disturbed, repoint it. Modem is unable to track beacon. No Beacon 27
Verify cabling and pointing. If
antenna has moved or been
disturbed, repoint it. Modem is not receiving
transmission information packets
from satellite. No TIPs 28
Verify cabling and pointing. If
antenna has moved or been
disturbed, repoint it. Tx cable connectivity tests have
failed. Tx Connectivity Down 29
Rain or snow can cause this
condition. If it continues during Bad slots are transmissions from
the modem that are not received Too Many Bad Slots 30
clear weather, verify cabling and by the satellite. State code 30
pointing. If antenna has moved or
been disturbed, repoint it. indicates a percentage of bad slots
within the last hour that exceeds a
preset value.
Transient – No action is necessary.
Transmitter has been shut down
due to ECL. ECL measures total ECL Active 31
transmitted power over 30-minute
periods and turns off the transmitter
if the total power exceeds a preset
limit imposed by the FCC.
Restricted states (NOCC-imposed restrictions)
Call Installer Support with site
name to resolve the issue. Modem has been barred from
transmitting by the NOCC. Possible
reasons for barring include Barred 32
interference isolation, uplink failure,
or government order.
Call Installer Support with site
name to resolve the issue. Modem has been put in a
suspended state by the NOCC.
This occurs if a customer’s bill is
overdue or if service is terminated. Suspended 33
Call Installer Support with site
name to resolve the issue. Modem has been put in
maintenance state by the NOCC. Maintenance 34
Call Installer Support with site
name to resolve the issue. Modem has been put in
out-of-service state by the NOCC. Out of Service 35
Viewing the state codes list
To view a list of state codes with an explanation of each code:
1. Click the underlined state code number.
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HN9000 Satellite Modem Installation Guide
1037576-0001 Revision E
Chapter 9 System Control Center