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Dat drive problems – HP ProLiant Series ML100 User Manual

Page 60

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Data read from the drive is inconsistent, or drive cannot read data

Clean the drive and media.

c label has been applied to the surface of the CD or DVD in use, remove the label

D format is valid for the drive. For example, be sure you are not

rting a DVD into a drive that only supports CDs.

Actio

ctional cables to test whether the

DAT drive problems

rror codes are displayed

per for information on DAT drive sense error

e

Action:

1.
2.

If a paper or plasti
and any adhesive residue.

3.

Be sure the inserted CD or DV

inse

Drive is not detected

n:

1.

Be sure no loose connections (on page

43

) exist.

2.

Refer to the drive documentation to be sure cables are connected as required.

3.

Be sure the cables are working properly. Replace with known fun
original cables were faulty.

4.

Be sure the correct, current driver is installed.

Sense e

Action: Refer to the Troubleshooting DAT Drives white pa

cod s. Search for it on the HP website (

http://www.hp.com

).

failure occurs

1.

Be sure drivers, software, and firmware are upgraded to the latest revisions.

re that the heads are clean and to eliminate dirty heads as

possible cause of the failure.

use or they may fail intermittently when using

the proper cleaning procedures described in the

ebris that will contaminate the DAT drive read/write

lean the DAT drive frequently.

DAT drive error or

Action:

2.

Clean the drive at least four times to be su
the
DAT drives require cleaning every 8 to 25 hours of

marginal or bad media. Be sure you are following
device and server documentation.

NOTE:

New DAT tapes may contain d

head. If using new tapes for backup, c

DAT

determine the appropriate data backup size for the drive.

Latest firmware indicates a defective tape, or head clogs occur regularly

Action: Replace the tape.

DAT drive is providing poor performance

Action: Be sure the drive is not being used to backup more data than is recommended for the drive.

drives are designed with optimum and maximum data backup sizes. Refer to the drive documentation to

Troubleshooting 60