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Internal system problems, Cd-rom and dvd drive problems, Internal s – HP ProLiant Series ML100 User Manual

Page 59: Ystem problems, Cd-rom a, Nd dvd drive problems

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3.

Refer to the device documentation to be sure the device is properly installed. For example, a third-

required to be installed on the primary PCI or PCI-X bus,

ectively.

Actio

If the server works with the device removed and uninstalled, a problem exists with the device, the

ort the device, or a conflict exists with another device.

If the device is the only device on a bus, be sure the bus works by installing a different device on the

device is working, move the device:

of the same or similar design

e original slot is bad or the board was not properly

rt the board into the original slot to verify.

vice that connects to a board):

ards removed.

party PCI or PCI-X board may be
resp

Testing the device

n:

1.

Uninstall the device.

server does not supp

2.

bus.

3.

Restarting the server each time to determine if the

a.

To a different slot on the same bus (not applicable for PCI Express)

b.

To a PCI, PCI-X, or PCI Express slot on a different bus

c.

To the same slot in another working server

If the board works in any of these slots, either th
seated. Reinse

4.

If you are testing a board (or a de

a.

Test the board with all other bo

b.

Test the server with only that board removed.

CAUTION:

Clearing NVRAM deletes the configuration information. Refer to the server

documentation for complete instructions before performing this operation or data loss could
occur.

5.

Clearing NVRAM can resolve various problems. Clear the NVRAM, but do not use the backup .SCI

ed.

Internal s

CD-ROM a

Sys m d

Action:

1.

Be sure the drive boot order is set so that the server boots from the CD-ROM drive first.

factory default), be sure the CD-ROM drive is

oot is not damaged and is a bootable CD.

server

file if prompted. Have available any .CFG, .OVL, or .PCF files that are requir

ystem problems

nd DVD drive problems

te

oes not boot from the drive

2.

If the CD-ROM drive jumpers are set to CS (the
installed as device 0 on the cable so that it is in position for the server to boot from the drive.

3.

Be sure no loose connections (on page

43

) exist.

4.

Be sure the media from which you are attempting to b

5.

If attempting to boot from a USB CD-ROM drive, refer to the operating system and
documentation to be sure both support booting from a USB CD-ROM drive.

Troubleshooting 59