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Troubleshooting management subsystem, Firmware, Identifying and troubleshooting firmware problems – HP BL860C User Manual

Page 105: Firmware updates, Troubleshooting management subsystem firmware

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Table 26 Rope-to-ACPI Paths (continued)

Logical ACPI Path

Physical Rope #

PCI Bus

Acpi(HWP0002,PNP0A03,0)/Pci(1 | 2)

Acpi(HWP0002,PNP0A00,400)/Pci(1 | 0)

1

Fast core @ 66 MHz

Acpi(HWP0002,PNP0A03,400)/Pci(2 | 0)
Acpi(HWP0002,PNP0A03,400)/Pci(2 | 1)

2, 3

Dual FibreChannel @ 133 MHz

Acpi(HWP0002,PNP0A03,500)/Pci(0 | 0)

4, 5

Pair of dual LAN @ 133 MHz

Troubleshooting Management Subsystem

Both the iLO 2 MP and the BMC are integrated components (not FRUs) on the server blade. There
are no external or internal LEDs to view or monitor their operational states.

The server blade front panel LEDs are turned on or off by the BMC, then the system console;
subsequent access to iLO 2 MP commands and menus is controlled by the MP.

Firmware

The server blade has two sets of firmware installed:

Server blade and BMC firmware

iLO 2 MP firmware

When upgrading server blade and BMC firmware, you must upgrade both components on the
server blade from the same release. Details about a specific release are available in the associated
Release Notes.

Firmware updates are available from

http://www.hp.com

under Support and Drivers.

Identifying and Troubleshooting Firmware Problems

Erratic server blade operation, or the fact that the server blade may not boot successfully to the
EFI Boot Manager or to the EFI Shell, are symptoms of possible firmware problems.

NOTE:

Firmware problems are relatively rare. Look for other problem causes first.

Probable firmware failure areas are:

Unsupported firmware installation

Corrupt firmware installation

To troubleshoot firmware problems:
1.

Verify that all server blade and BMC firmware components are from the same release (use
the MP

sr

command).

2.

Reinstall server blade and BMC firmware.

Firmware Updates

Your server blade has an EFI utility for updating the server blade and BMC firmware, and the iLO
2 MP firmware. This utility is

fweupdate.efi

To update your firmware:
1.

Start up the server blade and get to the EFI command prompt.

2.

To determine the current firmware version, issue the EFI

Shell> info fw

command at the

EFI Shell prompt.

3.

Look for the latest firmware updates at

http://www.hp.com/bizsupport

. If a new version of

the firmware is available, then download it and save it to CD, or copy it over the network to
the server blade you are going to update.

Troubleshooting Management Subsystem 105