Fax quality is poor, Sent fax is received in an incorrect size – Epson WorkForce WF-2960 Wireless All-in-One Color Inkjet Printer User Manual
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Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
If the sent fax quality is poor, try these solutions:
• Clean the scanner glass.
• Clean the ADF.
• Try changing the resolution or density setting on the control panel.
• Do not press on the document cover or the original with too much force.
• Remove any dust or dirt from the originals.
• Try changing the original type setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the
Direct Send
feature.
Note:
If you send a high-resolution monochrome fax without using the
Direct Send
feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
Parent topic:
Related references
Basic Settings - Fax
Fax Sending Options
Related tasks
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• Make sure the original is placed correctly against the alignment marks.
• Clean any dust or dirt from the originals.