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Epson WorkForce WF-2960 Wireless All-in-One Color Inkjet Printer User Manual

Page 291

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291

Cannot Save a Scan to a Shared Folder Over a Network

If you cannot save a scan to a shared folder when scanning over a network, or saving takes a very long
time, try these solutions:

• If you cannot scan to a shared folder over the network, make sure you did the following:

• Created a shared folder on your computer (Windows).

• If you registered the shared folder path to your product's control panel contact list or entered the

path manually to scan, make sure you used the correct path.

• Make sure the network folder does not already contain a file of the same name. If so, rename the file

and try again.

• If you still cannot scan to the shared folder, your network type may be set to

Public

. You cannot scan

to a shared folder when using a public network. Follow the steps here to check and change your
network type, if necessary. Be sure to log into your Windows computer as an administrator.

Note:

The name of available network types varies in the different Windows versions. For details on

selecting Windows network sharing settings, see Windows help.

Windows 10:

1. Click

and select

Settings

.

2. Select

Network & Internet

.

3. Click your network type:

Ethernet

or

Wi-Fi

.

4. Click your network name.

5. Make sure the

Make this PC discoverable

setting is set to

On

. Select this setting when connected

to a private network so you can save a scan to a shared folder. If you select

Off

, you cannot save

your scan to a shared folder on a private network.

Windows 8.1

:

1. At the Start screen, type

PC Settings

to automatically search the system.

2. Click

Network

in the PC Settings window.

3. Click your network name.

4. Make sure

Find devices and content

is set to

On

. Select this setting when connected to a private

network so you can save a scan to a shared folder. If you select

Off

, you cannot save your scan to

a shared folder on a private network.