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Scanning is slow – Epson WorkForce WF-2960 Wireless All-in-One Color Inkjet Printer User Manual

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Windows 10:

Click

and select

EPSON

>

Epson Scan 2 Utility

. Make sure the correct product is

selected. If necessary, select the

Other

tab and click

Reset

.

Windows 8.x

: Navigate to the

Apps

screen and select

Epson Scan 2 Utility

. Make sure the correct

product is selected. If necessary, select the

Other

tab and click

Reset

.

Windows (other versions)

: Click

or

Start

>

All Programs

or

Programs

>

EPSON

>

Epson Scan

2

>

Epson Scan 2 Utility

. Make sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

.

Mac

: Open the

Applications

folder, click

Epson Software

, and click

Epson Scan 2 Utility

. Make

sure the correct product is selected. If necessary, select the

Other

tab and click

Reset

.

• Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both

versions and install one version.

• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

Parent topic:

Solving Scanning Problems

Related concepts

Uninstall Your Product Software

Related topics

Starting a Scan

Scanning is Slow

If scanning becomes slow, try these solutions:

• Scan your original at a lower resolution, if possible.

• Make sure your system meets the requirements for your operating system. If you are scanning a high-

resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.

• The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2.

• If you are scanning over a wireless network, factors such as interference, network traffic, or weak

signal strength may affect your scanning speed.

Parent topic:

Solving Scanning Problems

Related topics

Wi-Fi or Wired Networking