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Fax memory full error appears – Epson WorkForce WF-2960 Wireless All-in-One Color Inkjet Printer User Manual

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Cannot Receive Faxes with a Telephone Connected to Your Product

If you cannot receive faxes when a telephone is connected to your product, try these solutions:

• Make sure your telephone is connected to your product's

EXT

port.

• Make sure the Receive Mode is set to

Manual

.

Note:

When answering a call that is a fax, wait until the product's LCD screen displays a message that a

connection has been made before you hang up.

Parent topic:

Solving Faxing Problems

Related tasks

Using the Fax Setup Wizard
Connecting a Telephone or Answering Machine
Receiving Faxes Manually

Fax Memory Full Error Appears

If you see an error message telling you that the product's fax memory is full, try these solutions:

• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you

have already read.

Note:

Your product can store up to 100 faxes before its inbox is full.

• If you set the product to save received faxes on a computer, turn on the selected computer. Once the

faxes are saved on the computer, they are deleted from the product's memory.

• If the memory is full, try the following:

• Send a monochrome fax using the direct sending feature

• Send your faxes in smaller batches

• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full

error may appear. Clear any product errors, then ask the sender to resend the fax.

Parent topic:

Solving Faxing Problems

Related references

Fax Sending Options

Related tasks

Setting Up the Fax Utility - Windows