Epson WorkForce Pro WF-7820 All-in-One Inkjet Printer - Manual (Page 363)

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Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 10 : Click and select (Settings) > Apps or System > Apps & features . Then
select the program you want to uninstall and select Uninstall .
• Windows 8.x : Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features . Select the uninstall option for your Epson product, then select Uninstall/Change .
Note: If you see a User Account Control window, click Yes or Continue .
Select your product again, if necessary, then select OK , and click Yes to confirm the
uninstallation.
• Windows (other versions) : Click or Start , and select All Programs or Programs . Select
EPSON , select your product, then click EPSON Printer Software Uninstall .
Note: If you see a User Account Control window, click Yes or Continue .
In the next window, select your product and click OK . Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
• Windows 10/8.x : Select Epson Event Manager and click Uninstall .
• Windows 7/Windows Vista : Open the Windows Control Panel utility. Select Programs and
Features . (In Classic view, select Programs and click Uninstall a program .) Select Epson
Event Manager and click Uninstall/Change .
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
• Windows 10 : Select Epson Scan 2 and click Uninstall .
• Windows 8.x / Windows 7 / Windows Vista: Select Epson Scan 2 and click Uninstall/Change .