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Sent fax is received in an incorrect size – Epson WorkForce Pro WF-7820 All-in-One Inkjet Printer User Manual

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• If you are sending a monochrome fax to a single recipient, try sending the fax using the

Direct Send

feature.

Note:

If you send a high-resolution monochrome fax without using the

Direct Send

feature, the

product may automatically lower the resolution.

• Try enabling the error correction mode (ECM) setting.

• If the back of the original appears in your sent fax, place a piece of black paper on the back of the

original and fax it again.

Parent topic:

Solving Faxing Problems

Related references

Fax Sending Options
Basic Settings - Fax

Related tasks

Cleaning Your Product

Sent Fax is Received in an Incorrect Size

If your recipient receives a fax in an incorrect size, try these solutions:

• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper

size. If the message

OK (Reduced Size)

appears in the fax transmission report, the recipient's fax

machine does not support A3-size documents.

• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that

the correct paper size is selected on the control panel.

• Clean the scanner glass and document cover.

Parent topic:

Solving Faxing Problems

Related tasks

Cleaning Your Product

Related topics

Placing Originals on the Product