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Fax quality is poor – Epson WorkForce Pro WF-7820 All-in-One Inkjet Printer User Manual

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• If you set the product to save received faxes on a computer, turn on the selected computer. Once the

faxes are saved on the computer, they are deleted from the product's memory.

• If you set the product to save received faxes on a USB device, connect the selected USB device

containing the save fax folder to the product. Once the faxes are saved on the USB device, they are
deleted from the product's memory.

Note:

Make sure the USB device has enough available memory and is not write protected.

• If the memory is full, try the following:

• Send a monochrome fax using the direct sending feature

• Send your fax using the on hook feature

• Send your faxes in smaller batches

• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full

error may appear. Clear any product errors, then ask the sender to resend the fax.

Parent topic:

Solving Faxing Problems

Related references

Fax Sending Options

Related tasks

Viewing a Fax on the LCD Screen (Using the Inbox)

Fax Quality is Poor

If you receive a poor quality fax, try these solutions:

• Try enabling the error correction mode (ECM) setting.

• Contact the fax sender and ask them to send the fax in a higher resolution.

• Try reprinting the received fax.

If the sent fax quality is poor, try these solutions:

• Clean the scanner glass.

• Clean the ADF.

• Try changing the resolution or density setting on the control panel.

• Do not press on the document cover or the original with too much force.

• Try changing the original type setting on the control panel.