SMA SI 4548-US - Manual (Page 241)

SMA America, LLC 25 Contact
Operating Manual SI4548-6048-US-BE-en-20 241
25 Contact
If you have technical problems with our products, please contact the SMA Service Line. We need the
following information in order to provide you with the necessary assistance:
• Type of Sunny Island
• Serial number of the Sunny Island
• Firmware version of the Sunny Island
• Displayed error message
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Communication products connected
• Type and size of additional energy sources
• Type of connected generator
• Power of the connected generator
• Maximum current of the generator
• Interface of the generator
United States/
Estados
Unidos SMA America, LLC
Rocklin, CA +1 877-MY-SMATech (+1 877-697-6283)*
+1 916 625-0870**
* toll free for USA, Canada and Puerto Rico / Llamada gratuita en EE. UU., Canadá y Puerto Rico
** international / internacional
Canada/
Canadá SMA Canada, Inc.
Toronto +1 877-MY-SMATech (+1 877-697-6283)***
*** toll free for Canada / gratuit pour le Canada