General maintenance, Display resolution and units of measure, Accuracy & precision – HEIDENHAIN IK 5294 User Manual
Page 11: Getting help, Cleaning

Introduction
vii
General Maintenance
Disconnect the QC5200 from the power source and seek the assistance of a qualified service
technician if:
• The power cord is frayed or damaged or the power plug is damaged
• Liquid is spilled or splashed onto the enclosure
• The QC5200 has been dropped or the exterior enclosure has been damaged
• The QC5200 exhibits degraded performance or indicates a need for service some other way
Cleaning
Use only a cloth dampened with water and a mild detergent for cleaning the exterior surfaces and display
screens. Never use abrasive cleaners, and never use strong detergents or solvents. Only dampen the cloth,
do not use a cleaning cloth that is dripping wet.
Display Resolution and Units of Measure
Display resolutions in this guide are examples. User display resolutions are likely to vary according to the
specific application. Metric units of measure are used in examples.
Accuracy & Precision
Measurement accuracy is determined by many factors, such as the resolution of the encoders connected to
axis inputs. Generally, the display resolution of the QC5200 can exceed encoder resolutions. Setting the
display resolution to exceed the encoder resolution does not increase measurement accuracy.
Getting Help
Help is available in this printed Guide, in the electronic version of this Guide accessed from the Help
menu of the QC5200 software, from your Metronics distributor or system provider and directly from
Metronics.
The information contained in this guide should be adequate to customize the measurement, display and
programming aspects of system, and to perform the minimal setup and troubleshooting required beyond
the services provided by your Metronics distributor or system provider. However, in the event that your
Metronics distributor or system provider cannot provide the assistance you need, our support staff is com-
mitted to insuring your positive experience with the QC5200 series of products. To receive technical
support:
Routine issues
e-mail our support staff at: [email protected]
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