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Lanview diagnostic leds, Getting help, Getting help -8 – Enterasys Networks Enterasys Matrix 6H303-48 User Manual

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LANVIEW Diagnostic LEDs

1-8 Introduction

name in a RADIUS Filter‐ID attribute. An administrator can also define a role to be 
implemented in the absence of an authentication framework. Refer to the release notes 
shipped with the module for details.

LANVIEW Diagnostic LEDs

LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an 
easy way to observe the status of individual ports and overall network operations.

Getting Help

For additional support related to the modules or this document, contact 
Enterasys Networks using one of the following methods:

Before contacting Enterasys Networks for technical support, have the following 
information ready:

Your Enterasys Networks service contract number 

A description of the failure

A description of any actions already taken to resolve the problem (for example, 
changing mode switch settings or rebooting the unit)

The serial and revision numbers of all involved Enterasys Networks products in the 
network

A description of your network environment (such as layout, cable type)

Network load and frame size at the time of trouble (if known)

The device history (for example, have you returned the device before, is this a 
recurring problem)

Any previous Return Material Authorization (RMA) numbers

World Wide Web

www.enterasys.com/services/support/

Phone

1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:

www.enterasys.com/services/support/contact/

Internet mail

[email protected]
To expedite your message, type [N-SERIES] in the subject line.

To send comments concerning this document to the Technical Publications Department:

[email protected]

Please include the document Part Number in your email message.