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Service, General, Troubleshooting – Grass Valley JSC-2300 SHOT User Manual

Page 55: Section 5 — service

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Ignite JSC-2300 SHOT Director Robotics/Camera Controller Instruction Manual

55

Section

5

Service

General

The SHOT Director™ Robotics/Camera Controller contains no user-ser-
viceable parts. Refer any servicing to an authorized Grass Valley reseller or
contact Grass Valley Customer Support directly (See Contacting Grass
Valley

on page 4

).

Troubleshooting

Should problems occur with the SHOT Director controller, please refer to
the following troubleshooting matrix (

Table 3

). If questions or problems

still exist after troubleshooting, please contact your authorized Grass
Valley reseller or contact Grass Valley Customer Support directly. (See
Contacting Grass Valley

on page 4

.).

Table 3. Troubleshooting (Problem/Cause/Solution) Matrix

Problem

Cause Solution

Power

Mains power OFF.

Energize Mains power

Power supply not connected to Mains

Connect power supply to Mains

Power supply not properly connected
to SHOT Director controller.

Ensure power supply is properly con-
nected to the SHOT Director controller
5 V dc plug on the rear panel (Refer to

Connect Power Supply on page 38

).

Power supply failure

Using a voltmeter, check for 5 V dc at
the output plug of the power supply. If
5 V dc is not present, replace the
power supply.