IHSE USA 474 Series Draco major - Manual (Page 158)

Draco major
158 2011-10-11
8 Troubleshooting
In the following chapters support for problems with the Draco majormatrix
is provided. This help is based as regards content on a functional extender
route. Ensure before running your extenders with the matrix that they work
over a peer-to-peer connection. This can be supported by the use of a Cat
X or fiber coupler. If you have problems referring to this, the manuals of
the respective extenders will offer support.
8.1 External Failure
Diagnosis Possible Reason Measure
Matrix cannot be
started
anymore. Fuse at the standard
appliance outlet.  Check fuse.
8.2 Failure at the Matrix
Diagnosis Possible Reason Measure
Serial control
impossible or
only restrictedly
possible. Different Baud rate of
CPU and matrix.  Adapt Baud rate in the matrix
and in the CPU (see Chapter
5.3.1, Page 65)
Serial control
via RJ45 port
not possible. Wrong network cable.  Use a crossed network cable
Network
settings are not
assumed after
editing. Restart of the matrix not
yet completed.  Do a restart.
Port definitions
as USB 2.0
invalid. Restart of the matrix not
yet completed.  Do a restart.