GAI-Tronics TMA Version 7.5.0 Telephone Management Application (TMA) User Guide (Ver. 7.5.0 and newer) User Manual
Telephone management application (tma) user guide
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Pub. 42004-479B
G A I - T R O N I C S
®
C O R P O R A T I O N
A H U B B E L L C O M P A N Y
Telephone Management Application
(TMA) User Guide
T
A B L E O F
C
O N T E N T S
GAI-Tronics Corporation 400 E. Wyomissing Ave. Mohnton, PA 19540 USA
610-777-1374
800-492-1212 Fax: 610-796-5954
V
ISIT WWW
.
GAI
-
TRONICS
.
COM FOR PRODUCT LITERATURE AND MANUALS
Confidentiality Notice .....................................................................................................................1
Introduction .....................................................................................................................................1
Starting TMA...................................................................................................................................2
Creating a New Database File ................................................................................................................ 3
Opening an Existing Database File........................................................................................................ 4
Database Back-up Information ............................................................................................................. 4
TMA Database Archives ........................................................................................................................ 4
TMA Database.................................................................................................................................5
TMA Database Structure ....................................................................................................................... 5
TMA Icons ............................................................................................................................................... 6
TMA Template Phones ........................................................................................................................... 7
Selecting the Template Phone Record .................................................................................................................. 8
Adding a Group to TMA Database ....................................................................................................... 9
Adding Phones to TMA Database ....................................................................................................... 10
Preparing the First Phone Record (excludes GAI-Tronics VoIP Phones) .......................................................... 10
Manual Entry ...................................................................................................................................................... 11
Auto-Discovery ................................................................................................................................................... 15
Copying a Phone Record .................................................................................................................................... 18
Import ................................................................................................................................................................. 21
Managing Phone Records ............................................................................................................23
Phone Management Form .................................................................................................................... 23
Phone Properties Area......................................................................................................................................... 24
Phone Data .......................................................................................................................................................... 24
Command Area ................................................................................................................................................... 25
Synchronization Area.......................................................................................................................................... 25
Example --Typical Phone Record Setup ............................................................................................................. 26
Phone Properties Area .......................................................................................................................... 27
General ................................................................................................................................................................ 27
Behavior .............................................................................................................................................................. 29
Call-In Configuration .......................................................................................................................................... 32
Fault Indicators ................................................................................................................................................... 33
Memory Configuration ....................................................................................................................................... 38
Cascading Autodial Numbers ............................................................................................................................. 39
Valid Autodial Numbers ..................................................................................................................................... 39
Type A Advanced Settings ................................................................................................................................. 39
Document Outline
- Pub. 42004-479B
- Table of Contents
- Confidentiality Notice
- Introduction
- Starting TMA
- TMA Database
- TMA Database Structure
- TMA Icons
- TMA Template Phones
- Adding a Group to TMA Database
- Adding Phones to TMA Database
- Managing Phone Records
- Polling Phones
- Monitoring In-Progress Communications
- Multiple Phone Update
- Viewing Call-in or Poll Schedules
- TMA Status Reporting
- E-mail Setup
- Placing Phones In or Out of Service
- TMA Options
- Maintenance Log
- Troubleshooting
- Recommended Spare Parts
- Definitions and Acronyms