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Agent log on/off - ucd group, Alphanumeric backlit display – Xblue Networks X-50 User Manual

Page 53

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XBLUE Networks

53

Telephone Feature Description Table

Agent Log On/Of

f - UCD

Gr

oup

4

Agent Log On/Off ‐ UCD Group

*91 - Agent log On

**91 - Agent Log Out

Description:

Any extension programmed into a UCD group is considered an “Agent”. At times, an extension may want to stop

their extension from ringing so they can simply “Log Out” of the UCD Group.

Operation:

From an Idle X2020 Telephone Dial **91 to log out of a UCD group, dial *91 to log back into the UCD group.

Notes:

1. Only extension programmed as a member of one or more UCD Groups can use this feature.
2. When an agent logs out, they log out of all UCD groups.
3. When an agent logs in, they log out of all groups
4. There is no visual indication (lamp or LCD) when an agent is logged off.

Alphanumeric Backlit Display

Description

The XBLUE X2020 telephone comes standard with a backlit graphic LCD display that supports 64 alphanumeric

characters.

Operation:

N/A

Notes:

N/A