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StorCase Technology InfoStation 10-Bay 1U Ultra320/SATA User Manual

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Appendix C - Troubleshooting

StorCase Technology, Inc.

InfoStation 10-Bay RAID User's Guide - Rev. E00

Error Message

Description

Do_IDE_Cmd: wait DRQ

The IDE interface is waiting for DRQ signal to go off in command

phase.

Do_IDE_Cmd:

ERROR (a)!

An error (a) occurred in IDE interface. Use Disk Check to identify

faulty disk channel.

IDE_ISR:

wait Master Int

IDE interface is waiting for an interupt from a disk.

IDE_ISR:

wait IDE Busy off

IDE interface is waiting for disk to be free.

IDE_ISR: Status (a)

IDE disk drive current status (a).

IDE_ISR: wait DRQ

Waiting for disk drive to turn off DRQ in Interrupt phase.

IDE_ISR: DRQ ON

Indicates DRQ is not free in Interrupt phase.

DISK: status (a),

ERROR (b)!

Status (a) and error (b) returned by the disk based on ATA-2

Specification.

DISK: #x

type=a, blkno=b, resid=c

Disk (x) failed to respond to a request by the controller (a).

Block number (b) where the request failed and remaining sectors (c).

DISK: Initialize #x

ERROR!

Disk (x) was unable to be initialized by the controller. Possible

bad disk.

DISK: Initialize #x is

offline!

Disk (x) failed and was removed from the RAID configuration.

DISK: #x not installed!

Disk (x) is not detected by the controller. Possible bad disk.

DISK: #x ERROR

status (a)!

Disk (x) caused an error. The status (a) returned by the disk per

ATA-2 Specification.

ERROR: Not a

hard disk!

Controller does not recognize the device installed.

ERROR: Disk

parameters ERROR!

Controller was unable to read the disk parameters (cylinder, heads,

sectors, multi-sector). Possible bad disk.

ERROR: No

multi-sector mode!

Disk does not support the ATA-2 multi-sector transfer function.

Disk is an older IDE disk.

ERROR: IORDY

not supported!

Disk does not support the ATA-2 multi-sector transfer function.

Disk is an older IDE disk.

DISK: #(a) Remap

area overflow!

The area used to re-map bad sectors is full.

DISK: #(a) Blk no:(b)

is re-mapped

Block number (b)is detected as a bad sector and has been

re-mapped.

DISK: #(a) Blk no:(b)

is re-mapped

No re-map sectors are available while the controller detected bad

sectors.

Table C-1: Error Messages (cont'd)

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