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Troubleshooting – Denon AVR-4806CI User Manual

Page 141

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Symptom

Cause

Measures

Page

Troubleshooting

141

If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the receiver according to the Operating Instructions?
3. Are the speakers, and other connected components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a
malfunction. Disconnect the power immediately and contact your store of purchase.

Display not lit and sound not
produced when power switch
set to on.

• Power supply cord not plugged in securely.

• Check the insertion of the power supply cord

plug.

42

Display lit but sound not
produced.

• Speaker cables not securely connected.
• FUNCTION knob position is not appropriate.
• Volume control set to minimum.
• MUTING is on.
• No digital signal is being input.

• Connect securely.
• Switch to the proper position.
• Turn volume up to suitable level.
• Switch off MUTING.
• Properly select a digital signal input source.

15, 16

44
44
45

99, 100

Nothing is displayed on monitor.

• AVR-4806CI’s video output terminals and

monitor’s input terminals are not properly
connected.

• Monitor TV’s input setting is wrong.

• The PURE DIRECT mode is set.

• Check that the connections are correct.

• Set the TV’s input selector to the terminals to

which video signals are connected.

• Set a surround mode other than the PURE

DIRECT mode.

17, 18,

26 ~ 43

50

No DTS sound is produced.

• DVD player’s audio output setting is not set to

bit stream.

• DVD player is not DTS-compatible.
• AVR-4806CI’s input setting is set to analog.

• Make the DVD player’s initial settings.

• Use a DTS-compatible player.
• Set to AUTO or DTS.

47

Ultra2 Cinema / THX Music
Mode / THX Games Mode
cannot be set.

• Surround back speaker set to 1.

• Connect two surround back speakers.

16, 125,

126, 133

Copying from DVD to VCR is not
possible.

• Copying between a source such as DVD and a

VCR is not usually possible, as DVDs are often
encoded with copy-protection signals that
prevent VCR recording.

• Copying is not possible.

No sound is produced from
subwoofer.

• Subwoofer’s power is not on.
• Subwoofer’s initial setting is set to “NO”.
• Subwoofer’s output is not connected.
• The subwoofer’s channel volume level is set

to “OFF”.

• Turn on the power.
• Set the setting to “YES”.
• Connect properly.
• Turn the subwoofer’s channel volume level up.

125, 126

16, 42

64

No test tones are produced.

• Surround mode is set to a mode other than

STANDARD (Dolby/DTS Surround).

• Set to STANDARD (Dolby/DTS Surround).

No sound is produced from
surround speakers.

• Surround mode is set to “STEREO”.

• Set to a mode other than “STEREO”.

This unit does not operate
properly when remote control
unit is used.

• Batteries dead.
• Remote control unit too far from this unit.
• Obstacle between this unit and remote control

unit.

• Different button is being pressed.
• < and > ends of battery inserted in reverse.

• Replace with new batteries.
• Move closer.
• Remove obstacle.

• Press the proper button.
• Insert batteries properly.

8
9
9

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