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Troubleshooting dial-out problems – Echelon i.LON 10 Ethernet Adapter User Manual

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Troubleshooting Dial-out Problems

If you are having trouble getting the i.LON 10 Ethernet Adapter to connect to an

ISP, perform the following tests:

Test the Modem

To test the modem, follow these steps:
1. Connect the modem to your computer’s serial port using the straight-through

modem cable used to connect the i.LON 10 to the modem.

2. Open HyperTerminal. Assure that the scroll lock is turned off on your

computer (if it is on, press the button to turn it off). In
HyperTerminal, set the Bits Per Second to the same rate as used to

communicate with the i.LON 10. Set Data Bits to 8, Parity to None, Stop
Bits
to 1, and Flow Control to Hardware, as shown in the following figure:

3. In HyperTerminal, turn on Echo. To do this, follow these steps:

i. Click the File menu and select Properties. The HyperTerminal

Properties dialog opens.

ii. In the Properties dialog, select the Settings tab.
iii. Click ASCII Setup. The ASCII Setup dialog opens.
iv. In the ASCII Setup dialog, set the Echo Typed Characters Locally

checkbox.

v. Click OK in the ASCII Setup and Properties dialogs.

4. Request a response from the modem by performing the following steps:

i. In HyperTerminal, press several times. This should allow the

modem to automatically detect the baud rate setting of HyperTerminal.

i.LON 10 Ethernet Adapter User’s Guide

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