Carrier Access CMG Router - Manual (Page 269)

CMG Router - Release 2.7 C-3
Troubleshooting
LAN Related Issues
Repair T1 issue
Unable to connect to anything outside
the LAN from LAN host
Ping the Router
LAN IP address
Statistics:Run-Time
Check Remote Conns
Remote Conns 1
Check WAN profile
Static/VPN Networks
Correct network defined
Yes
Yes Yes
No
No WAN packets
received and
transmitted
Is T1 up
Reboot host and
reinitialize router
Yes
Verify channels
match from end to
end. Verify that
remote router port is
enabled.
Verify that the
encapsulation is correct
and that there isn ’ t an
authentication
mismatch
Verify that remote router has route
defined back to local router ‘s newtorks
Add network to Static/
VPN Network field
No
No
Yes
Is the ping
successful
Is the Link LED
green
No
Yes
No
Host & LAN IP in the
same subnet
Change IP
address and/or
subnet mask
Yes
Verify cabling is correct (straight cable
if connected to a switch or hub,
crossover if connected to a NIC)
No