Candle KLVHSKONCT GC32-9172-00 User Manual
Page 374

374
Candle Products Messages Manual (KLVHS–KONCT)
KN3FC030
NCPC NPALU COLLECTOR INSTALLATION COMPLETE
Explanation: The feature control command (KN3FCCMD) installed the NCP
data collection feature (NCPC).
System Action: None.
User Response: None.
Message Type:
Confirmation.
KN3FC031
NCPC NPALU COLLECTOR INSTALLATION FAILED
ROUTINE=KN3AHNP0 REASON=reason_code RETURN=return_code
Explanation: An error was detected while the feature control command
(KN3FCCMD) was installing the NCP collector environment features (NCPC).
System Action: The command request fails.
User Response: Log the entire error message for problem diagnosis, and
contact Candle Support Services.
Message Type:
Internal error.
KN3FC032
option_name OPTION REQUIRED FOR NCPC INSTALLATION
Explanation: A required component was not available to allow the feature
control command (KN3FCCMD) to install the NCP collector environment features
(NCPC).
System Action: The command request fails.
User Response: Check the following:
®
Was KN3FCCMD INSTALL FPCT successful?
®
Was KN3FCCMD INSTALL SEMV successful?
®
Was KN3FCCMD INSTALL SEVT successful?
®
Was NCPCACBN specified?
®
Was NCPCINTV specified?
If the problem persists, contact Candle Support Services.
Message Type:
User error.
KN3FC035
NCPC NPALU COLLECTOR START FAILED ROUTINE=KN3AHNP1
REASON=reason_code RETURN=return_code
Explanation: An error was detected while the feature control command
(KN3FCCMD) was starting the NCP collector environment features (NCPC).
System Action: The command request fails.
User Response: Check if KN3FCCMD INSTALL NCPC was successful. If the
problem persists, contact Candle Support Services.
Message Type:
User error.
KN3FC040
NCPC NPALU COLLECTOR STOP FAILED ROUTINE=KN3AHNP2
REASON=reason_code RETURN=return_code
Explanation: An error was detected while the feature control command
(KN3FCCMD) was stopping the NCP collector environment features (NCPC).
System Action: The command request fails.
User Response: Check if KN3FCCMD INSTALL NCPC was successful. If the
problem persists, contact Candle Support Services.
Message Type:
User error.